Hear What Our Customers Are Saying!
The best way to learn about Lee Auto is to talk to our customers. Below are comments from some recent customers about their car-buying experience. Have you bought a car from Lee? Tell us how we did!
This was my third lease from Ken Marr in 6 years. He is down to earth, knowledgeable, helpful, caring and concerned. There is no doubt that I will continue to drive 45 miles out of my way bypassing other conveniently located Honda Dealerships to my home to get the level of service that I get from Lee Auto Mall, Ken Marr and Ed Giroux. I will enjoy my 2013 Honda CRV for another 3 years and then I'll be back. Thank you to a wonderful team!
-Lynne, Mar. 26, 2013
Shopping for a car at Lee was probably the easiest vehicle purchase we've ever done. We knew what we wanted and had been looking for over a month. When we saw Lee had a number of Jeeps that met our criteria we stopped in on Thursday night and drove home that evening with exactly what we were looking for. Aaron Chase was a pleasure to work with. The price was right, the paperwork was easy, the financing was a piece of cake. Not only was Aaron great but every employee we encountered was friendly and smiling - not something you see often at other dealerships. No pressure to buy, no price changes once we decided we wanted the vehicle, no jumping through hoops to get what we wanted. We definitely felt that everyone we encountered went above and beyond in friendliness, knowledge, and customer service.
-Chris & Kelly, Mar. 25, 2013
I came in with bad credit, a used up vehicle and not a lot of money. They were very nice and I didn't feel pressured at all. I came out of there with an awesome new truck and I was very happy!
-David, Mar. 24, 2013
I was just looking around because I needed a new car. Dave Carter came out and started showing me around. I was initially looking at a used Honda but ended up with a 2013 Jeep Patriot which is better suited for my needs. Dave was a salesman, he didn't act like a programmed clone for the manger. He made decisions and followed through on them. I would have never bought a Jeep if it was not for Dave. Thanks!
-Paul, Mar. 23, 2013
I have now purchased the third new vehicle from Lee Dodge in Auburn. Cam Edgecomb has assisted me each time. After the first experience with Cam I had extreme confidence that he would do his best to find the best vehicle for my needs. His attention to customer satisfaction is amazing. I would recommend anyone to speak with Cam who is looking for a vehicle And Lee's service department is great after the sale.
-James, Mar. 23, 2013
Mike was fabulous. He asked the right questions to determine what best fit my needs. He took time to walk me through everything that was an option and make my buying experience comfortable and fun. In addition I was running on a timeframe to finish the purchase, and everyone there made sure it was a priority to get me out the door on time. I will definitely be back and recommend everyone your way. Thank you!
-Jaime, Mar. 21, 2013
Angie Lafayette was a great person to work with, She understood all my needs and concerns with purchasing this new vehicle. She also made it easier to go into a lease which I did not know anything about. She knows her stuff very well and made a very stressful process that much easier.
-Angie, Mar. 20, 2013
Brenda Sessions is a very knowledgeable lady. Every question we had regarding the Altima was answered. We really hadn't planned to buy a car that day, but everyone made it so attractive and we really loved the car, we bought it! Every question we had, got the answer we wanted.
-Leon, Mar. 19, 2013
Danielle Flanders did her job perfectly, giving me plenty of space to get ready to buy a car, but staying in touch with me over the weeks from my first contact via the web site.
-Jane, Mar. 19, 2013
This is my second purchase in three years from Lee Nissan Auburn. I did some comparison shopping and walked out of other dealerships because I didn't like their sales tactics. Mark Bossie understood what I was looking for and didn't try to pressure me. I would definitely recommend him and Lee Nissan to my family and friends.
-Don, Mar. 18, 2013
Joe Day was extremely accommodating and did all that he could to make our trade experience the best that it could be. We can definitely see why he is referred to as the 'Salesmaster.' Incredible service by everyone involved. We will be recommending Lee Toyota to anyone we know that it looking to buy or trade! Thank you for the incredible service.
-Cynthia, Mar.16, 2013
This is my second experience at Lee GMC Truck Center. The reason I came back was because of my first experience. The second one was equally as pleasant as the first. Your people are A-1 quality, knowledgeable, friendly, helpful. I truly believe in the slogan: At Lee I feel like I am driving!
-Sterling, Mar. 15 , 2013
I am highly satisfied with my car buying experience. Jim Fournier was knowledgeable, understanding and very helpful. His patience and respect was greatly appreciated through the entire process. I will certainly be recommending Lee Honda to others.
-Melissa, Jan. 20, 2013
I was not pressured for a sale. I was allowed ample time to survey the parking lot and looked at several vehicles to determine what vehicle was suitable for my needs.Chris Sharples allowed me that time and it resulted in a fine hassle-free sales. Chris did a great job. I told myself after buying my first GMC from Lee that because of the almost complete maintenance free vehicle other than normal wear and tear, I would again buy a new vehicle from them. And again I was treated with the utmost respect. Thank you all and see you soon. Also you have a great service den area for customers and the women at the service counter are very nice and friendly.
-James, Jan. 19, 2013
Aaron Chase made buying a car relaxing and fun, NOT high pressure stress. He had an awesome friendly and pleasant personality which made doing business a pleasure with him. He was educated in our questions and answered them fully to the best of his knowledge. He was well dressed,very polite and sensitive to our needs. I would recommend anybody in the market for a car to go see Aaron.
-Lorraine, Jan. 17, 2013
It was THE BEST sales experience EVER! Good prior phone contact, sales listened to what I was looking for, asked important, information gathering questions to narrow down my needs, pleasant personality, good communication, direct and to the point and willing to be flexible in meeting my needs. I went away feeling very happy and satisfied and STILL feel that way.
-Shirley, Jan. 15, 2013
From the moment I walked through the door, I found the entire staff present to be friendly and willing to start the process of buying a new vehicle quick and efficient.Unlike some other salespeople I have dealt with in the past, Ted Hathaway and his team made sure I felt comfortable with the experience and did not make me feel pressured. I was able to get a deal that was mutually agreeable on the vehicle and I wanted and will continue to do business with LeeCars in Augusta in the future.
-Matthew, Jan. 12, 2013
We enjoyed working with Joe Day on the purchase of our new Highlander. He was knowledgeable, matter-of-fact and low pressure which made us feel comfortable with making our purchase. The entire process took about 6 hours and concluded at about 8pm. At no point did he rush us in trying to close the deal. We will refer friends and family to Joe should they express an interest in buying a vehicle.
-David, Jan. 10, 2013
It was very smooth. I was anxious when I first arrived, but was made to feel comfortable. I didn't have a long wait time for anything. My sales person kept me informed every step of the way.
-Bobby, Jan. 7. 2013
Judson was excellent! He was pleasant to talk to and very informative about the car and the dealership. We were in a hurry to finish our paperwork and he was understanding and helpful. When the time comes for a new car we will call him first!t.
-Stefani, Jan. 7, 2013
Tim was great. He provided me with all the options and even though I walked in with [financing] he researched some options and found me 0% financing from Toyota which I used to buy a new car versus a used car. I am very happy about the purchase. I will be back to buy from Tim again.
-Ryan, Jan 6, 2013
Your salesperson was very knowledgeable about the vehicle. She spent a lot of time with us and pointed out all the benefits of the vehicle. She went the extra mile for us in every direction to make us a very satisfied customer.
-Joseph, Jan. 3, 2013
Preston is an attentive and knowledgeable salesman. We've dealt with [Lee Nissan Auburn manager] Mike Hansen for many, many years and always come back to Lee for his opinion and a chance to catch-up!.
-Amy, Jan. 3, 2013
The salesman Chris was extremely helpful. Extremely knowledgeable and very easy to deal with. Lee GMC went out of their way to make the sale very easy to complete.
-Clayton, Jan. 3, 2013
Scott Clement went out of his way to help me get into a vehicle that fit my needs and my budget. He wasn't judgmental and stayed in touch during the time I took to think about what I wanted to do. He wasn't pushy, but definitely let me know that he was there for any questions. And followed through with that promise. I would definitely recommend him and Lee Nissan of Topsham to someone who was looking for a new or used vehicle. .
-Kristina, Jan 2, 2013
There was no pressure and Glen was extremely helpful and knowledgeable. It was a pleasure dealing with him and Ryan James, the young man who handled the financial aspect of the sale. They both made us feel comfortable and in good hands..
-Pat, Dec. 28, 2012
My salesman was a 'no-pressure' type of guy, which led me to purchase my new vehicle. He was extremely knowledgeable and made my experience a memorable one. Thank you David Boucher
-Adam, Dec. 26, 2012
Ricky introduced himself and was very helpful on questions and took the time to explain. He told us if we didn't see any autos we were interested in he could locate one we wanted. Everyone we met there made us feel comfortable. We're glad we purchased our car at Lee in Newport.
-Holly, Dec. 25, 2012
Joe Day was was very responsive with our many questions as we fine-tuned our needs and wants. I particularly appreciated that he was 'selling' at a pace that aligned with our processing of the many features/options/price/info etc. I felt that we were in control of the process, which is not always typical when dealing with a automobile purchase. Thanks Joe!
-Todd, Dec. 24, 2012
It was a very pleasant experience. Judson's enthusiasm made it fun to buy our Prius. He answered all our questions and went the extra mile when, within days, we needed a scratch repair. Thank you very much!
-Paul, Dec. 21, 2012
John made buying a car as simple as an online purchase. I'm really not picky, and my credit score is not such that I could have the pick of the lots. I gave John a few specifics, but he did all the work - all I did was walk in, test drive the car he'd found, and sign my name a zillion times. I drove off with a great car.
-Christy, Dec. 20, 2012
It was great! I was very comfortable working with David. You folks kept sending me flyers to trade-in my Tundra so I finally did. It was a win-win situation!
-Candace, Dec. 20, 2012